Support

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Need Help with I Did Five?

Find answers to common questions below, or contact us directly for support.

Frequently Asked Questions

How do I sync my journal across devices?
Go to Settings and toggle on "iCloud Sync". Make sure you're signed in with the same Apple ID on all your devices. Your journal entries will automatically sync across all devices.
How do I change the theme?
Go to Settings → Theme. Choose from Ocean, Sunset, Forest, Lavender, Midnight, or Classic. Your theme choice is saved automatically.
Can I export my journal data?
Yes! Go to Settings → Export Data. Your journal will be exported as a JSON file that you can save, back up, or import elsewhere.
How do I set up daily reminders?
Go to Settings → Daily Reminder. Choose your preferred time and select which days of the week you'd like to be reminded. Don't forget to allow notifications when prompted.
Is my journal private?
Absolutely. Your journal is stored locally on your device. If you enable iCloud sync, it's stored in your personal iCloud account with Apple's encryption. We never see your journal entries.
What happens if I delete the app?
Your local data will be deleted. If you have iCloud sync enabled, your data remains in iCloud and will restore when you reinstall the app. We recommend exporting your data before deleting the app.
Can I edit entries from past days?
Yes! Use the calendar icon or swipe left/right to navigate to any day. Tap into any of the five entry boxes to edit.
How do I view all my entries?
Go to the Browse tab. You can view entries by All, Week, Month, or Year. You can also use the Calendar view to see which days have entries and tap any date to view that day's journal.

Getting Started

Quick Start Guide

  • Journal Tab: Write your five things for today. Swipe left/right to navigate between days.
  • Browse Tab: View past entries by time period or calendar view.
  • Settings Tab: Customize your theme, set up iCloud sync, configure reminders, and export your data.

Tips for Success

  • Write in the evening to reflect on your day
  • Set a daily reminder so you don't forget
  • Enable iCloud sync to keep your journal safe
  • Don't overthink it - just write five things you did
  • Export your data regularly as a backup

Contact Us

Still have questions or experiencing issues? We're here to help!

Email Support

support@ididfive.app

When contacting support, please include:

  • Your device model and iOS version
  • App version (found in Settings)
  • A description of the issue
  • Steps to reproduce the problem

We typically respond within 24-48 hours.

Troubleshooting

iCloud Sync Not Working

  • Make sure you're signed in to iCloud on all devices
  • Check that iCloud Drive is enabled in iOS Settings
  • Ensure you have enough iCloud storage space
  • Try toggling iCloud Sync off and back on in the app

Notifications Not Appearing

  • Go to iOS Settings → Notifications → I Did Five
  • Make sure "Allow Notifications" is enabled
  • Check that Do Not Disturb mode is off
  • Verify the reminder time is set correctly in the app

App Crashing or Freezing

  • Force quit the app and reopen it
  • Restart your device
  • Make sure you have the latest version of the app
  • Make sure your iOS is up to date
  • If the problem persists, contact support